Courses

Course: Operations and Supply Chain Management


This course shows students how to manage operations in business and government. It examines the process and technologies through which organizations convert raw materials, labor, and capital into final goods and services and deliver them to customers. The course uses SAS statistical analysis software to analyze operations and supply chain issues.

Course syllabus: Operations and Supply Chain (doc)
Course textbook: Introduction to Operations and Supply Chain Management, 3rd Edition. By Bozarth and Handfield. Pearson. 2013.

The course content table below includes chapter content, case studies (with supporting files), web resources, and relevant videos.

Course Content Case Studies Web Resources Videos
Module 1.
Chapter 1. Introduction to Operations and Supply Chain (ppt);
Chapter 2. Operations and Supply Chain Strategies (ppt);
Chapter 3. Process Choice and Layout Decisions (ppt);
Chapter 4. Business Processes (ppt) 		Analytics Assignment 1 (doc);
Requires SAS Software
 Getting Started with SAS Studio (09:59)
Module 2.
Chapter 5. Managing Quality;
Chapter 6. Managing Capacity (ppt);
Chapter 7. Supply Management (ppt); 		Analytics Assignment 2 (doc);
Requires SAS Software 		Simple Linear Regression Using SAS Studio (9:59)
Module 3.
Chapter 8. Logistics (ppt);
Chapter 9. Forecasting (ppt);
Chapter 10. Sales and Operations Planning (ppt) 		Analytics Assignment 3 (doc);
Requires Lindo LINGO software 		Lindo Systems LINGO software download
Module 4.
Chapter 11. Managing Inventory Throughout the Supply Chain (ppt);
Chapter 12. Managing Production Across the Supply Chain (ppt);
Chapter 13. JIT/ Lean Production 		Analytics Assignment 4 (doc);
Requires SAS Software 		Reading and Generating CSV Files Using SAS Studio (9:59);
Polynomial Regression in SAS; PROC GLM (9:59)

Operations and Supply Chain Technologies

Category Tutorials Web Resources Videos
Technology: SAS Studio SAS Studio, University Edition
Technology: Lindo Systems Lindo Systems LINGO Download
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Stephan Sorger, MBA, MS, PE

is an award-winning serial marketing executive, an adjunct faculty member of several major universities, the author of multiple marketing textbooks, a popular speaker on marketing topics, and a member of several advisory boards.

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